1. Controller and scope
This policy explains how CHC Ideas handles information related to ServerMaster, its Android app, future desktop versions, and associated services.
Privacy questions: chcideas.support@gmail.com.
2. Information we may process
Account data such as name, email, session identifiers, and authentication mechanisms.
Plan, subscription, purchased product, and identifiers required to validate purchases through Google Play.
Names or aliases, preferences, counters, limits, and other non-sensitive metadata required by app features.
Technical information you voluntarily send to support, including app version, device, operating system, steps, and error messages.
Data specific to ServerMaster
Hosts, ports, users, passwords, passphrases, private keys, and technical connection options remain stored on your device.
Commands, terminal output, and remote files travel directly between your device and the specified server; they are not stored in our backend.
Our backend may retain connection names or aliases, preferences, limits, and non-sensitive metadata, in addition to common account and payment information.
4. Purposes
Create and protect your account, maintain sessions, apply plan limits, verify purchases, provide requested features, answer support requests, and fix issues.
We do not use technical content processed by the app to build advertising profiles.
5. Providers and transfers
We may use hosting, email, infrastructure, and Google Play Billing providers when required to operate the service.
We share only the information necessary for that purpose or when required by a valid legal obligation.
6. Security and local storage
We apply reasonable safeguards to account data and communications with our services.
A significant part of the information remains on your device. We recommend encryption, screen lock, biometrics, and suitable backups.
No system is completely infallible; avoid compromised devices and untrusted networks.
7. Retention
We retain account data while needed to provide the service or meet legal, security, fraud-prevention, and purchase-audit obligations.
Local data remains until you remove it in the app, clear app data, or uninstall it, depending on the operating system.
8. Your rights and deletion
You may request access or correction by writing from the email associated with your account.
On the deletion page, you can authenticate, schedule permanent deletion for seven days later, or cancel a pending request before that period expires.
9. Children and changes
ServerMaster is intended for technical users and is not specifically designed for children. If we identify a child's data processed without authorization, we may delete it.
We may update this policy after legal, technical, or functional changes. The current version will be published on this page.